FAQs
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All sales are final and cannot be returned or exchanged. Additionally, I am not responsible for any damages or lost parcels. All orders are packed with care and include shipping protection.
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All Canadian orders over $500 include free shipping. USA and International orders may have additional costs such as duties, taxes and fees which must be paid for by the customer. All paintings come with a tracking number to ensure safe delivery.
I cannot ship to the following countries due to Canada Post service restrictions:
Belarus, Haiti, Israel, Iran, North Korea, Libya, Russia, Somalia, Sudan, Syria, West Bank and Gaza Strip, and Yemen.
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For all custom paintings the timeframe will vary depending on how big or complex the project is. Details will be discussed with clients prior to starting any project.
For all pre-made items, orders can take anywhere from 5-7 business days to be shipped. Customers will receive a tracking number by email shortly after. If you have any questions or concerns, please reach out to me by email and I will get back to you.