Refund policy

Return & Refund Policy

All Sales Final

All sales are final. We do not offer returns, refunds, or exchanges on any purchases.

This includes:

• Original artwork

• Commissioned or custom artwork

• Prints and made-to-order pieces

We encourage customers to review all details, including dimensions, materials, and images, before placing an order.

Damages or Issues During Shipping

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours at sarahlytleart@gmail.com with clear photos of the item and packaging.

We will review the issue and work with you and the shipping carrier to resolve it appropriately.

Important Notes

• Orders cannot be cancelled once production or shipping has begun (for commissioned work).

• We are not responsible for delays or damage caused by shipping carriers once the item has been dispatched.

• Items sent back without prior approval will not be accepted.

For any questions, please contact us at sarahlytleart@gmail.com before placing your order.